COVID-19 Update From All About Pets
Phone NumberCall Us Today 801.375.5300

COVID-19 Announcement

To expedite the process for all new patients, please fill out our Client Information Form.

Effective June1st, 2022

Facial masks are not required at this time. However, any client can choose to wear one.

There are no longer restrictions on who may be allowed during a pet’s appointment.

Curbside is still available as well if the client chooses. Please call 801-375-5300 and the next available technician or receptionist will assist the client. If a pet is being dropped off please leave the best number to be reached.

All About Pets is following guidelines from the CDC. If the recommendations change practices will be updated at that time.


May 1st, 2021

When you come for an appointment, here is the procedure for your appointment during COVID-19 restrictions.

We still would like you to call upon arrival, once you have checked in with us you can either:

  • Enter the building with the pet.
    • Mask is to be worn.
    • Limit one adult with the pet.

OR

  • Stay in your car with curbside service, where we come out and get your pet and perform services as we have been.

Pet food and meds may be picked up by coming inside. (one person with mask)

We would prefer to do surgery check-ins inside now, with the above stipulations.


November 9, 2020

Due to recent trends in COVID-19 statistics, it is apparent we will need to continue our current coronavirus protocols. We are still able to offer full services, but due to virus procedures and high demand, there are sometimes longer wait times than what you may have experienced in the past. Additionally, appointment priority will go to existing clients over new clients. We sincerely apologize in advance for any inconvenience this may cause. As county and statewide epidemiological statistics change, we will adjust accordingly.

When you come for an appointment, here is the procedure for your appointment during COVID-19 restrictions.

  1. Upon arrival at All About Pets, stay in your vehicle and call into the front desk to let us know you are here and go over the reason for the visit.
  2. A staff member will then come out and bring the pet into the building. Please wait in the parking lot while the doctor examines your pet. For grooming appointments, a groomer will come out to get the pet and get instructions for the grooming. At this point, one may leave.
  3. The doctor will call out to you via cell phone and discuss recommendations and plan. If it a minor procedure/test, or a vaccine visit, wait in the car and we will complete what needs to be done and we will promptly bring your pet back out. If it is a longer procedure, the doctor will give you instructions on when to return to pick up your pet.
  4. Payment is preferably handled over the telephone via credit card upon completion of the visit and before you leave. If necessary, we can still do cash or check transactions.
  5. At the present time, walk-in appointments are extremely difficult to accommodate. Please call us before coming for any doctor related services.
  6. Based on the governor’s mask mandate, we request that clients wear a mask when interacting with staff, even outside.

April 28, 2020

Due to recent rule changes from the governor’s office, Utah health professionals are now allowed to do elective procedures again. Because we had to postpone a month’s worth of bookings for such procedures, we have a lengthy backlog and waiting list to work through and we may not be able to schedule a spay, neuter, dental, or declaw surgery right away. Please contact us and we will attempt to accommodate your request the best we can.

Exam visits such as routine vaccinations, well pet exams, nail trims, and other non-surgical actions, which were also previously restricted, are now allowable and can be scheduled in a regular manner.

Thank you for your understanding.


April 7, 2020

Starting Monday April 13th we will be suspending all grooming services for 2-3 weeks.

We have notified clients with appointments during this time frame. However, if the suspension goes further than expected we will contact those holding appointments.  When scheduling resumes current clients will get priority and new clients will not be taken at that time. If you have any questions please call during regular business hours.

Stay safe.


March 24, 2020

In order to attempt to establish social distancing recommended by our health authorities.

We will need owners with an appointment to arrive in the parking lot, call in, and discuss the nature of the visit with either a technician or doctor. Then a staff member will come out and take the patient into the building for the exam or other requested service.

The doctor will then call you and discuss the diagnosis and treatment plan. Payment will ideally also be done over the phone or by a quick visit inside.

Due to a directive from the governor and the Utah department of health, veterinarians, and other health providers are not allowed to do elective surgeries at this time.

Until we are directed otherwise from the government entities, we will not be accepting appointments for spays, neuters, declaws, and most (but not all) dentals.

We still can do surgery for urgent problems.  If a given patient falls in an in-between category, a consult with the doctor will yield the plan of action.

For more information please refer to AVMA or AAHA.

Thank you for your cooperation and be safe.

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